911 Emergenicies&You

The Monterey Park 9-1-1 emergency telephone system is an instrument that provides a quick and efficient help people who need. It is easy because you just have to dial 3-digit telephone number. You can dial from any telephone even from a disconnected phone and it is always free. About 3143 calls annually are made to the Monterey Park 9-1-1, but 50% of these call are not emergencies. There are some important guidelines. First, 9-1-1 should be used for an emergency only. An emergency means a crime in progress which can be life-threatening situation and need the police to help them or even need fire departmaent to save their life. You can also dial 7 digit telephone number,(626)-573-1311, for non emergency situations. The important thing when you call 9-1-1 is that you need to remain on the line so the address and phone number from when the call is originating will appeare on the computer screen in the Communications Center. 9-1-1 can work better if you are prepared to answer the dispatcher's questions and stay calm as much as you can. you should report the "Where","What","Who", and "When" of the situation clearly. Please remember that you are not suppose to dial 9-1-1 for less than emergency situation because it can cause the delay for an emergency situation. ( The Monterey Park Cascades, p.10)

My personal response: I think that 9-1-1 emergency telephone system is very helpful and very effective in U.S.A. This call can help and save a lot of people from emergency situations. Moreover, we can help other people by calling this number to report the police about suspicious situations that you are a eyewitness. With this 9-1-1 number, I can feel secure in this country and in my city,Monterey Park.